To celebrate the upcoming Thanksgiving holiday, our office will be closed on Thursday, November 25^th and Friday November 26^th. If you need to report an emergency maintenance item, please call us at (800) 400-2284 to be routed to an emergency on-call representative that can assist you. Our normal office hours will resume on Monday, November 29^th.

Happy Thanksgiving Day!

Often times, residents fail to report petty crimes to Buena Park PD, thinking that some acts of vandalism are “too small” to report to the police.  This is certainly not the case, according to local law enforcement. The local police department is tasked with protecting law-abiding citizens from criminal activity. Crime prevention is important; equally important is that criminals face consequences for their actions. This can only be accomplished through resident reports to the proper authorities. Police can only respond to crimes that are reported, and they utilize reports from residents to potentially increase patrol in high-crime areas.   At minimum, timely reporting can allow the police to increase presence in the area to protect your neighbors and prevent your location from being hit again.

Unfortunately, even with taking precaution, there is no guarantee that burglary or other crime will not occur. It is always important to be aware of your surroundings and to report suspicious activity. Suspicious activity can be anything that seems unusual, such as: people lurking around homes, hiding from passing traffic, or trying to open/unlock doors or windows. Call 911 immediately if you are witness to any of the aforementioned activity. “See something, say something!”

While this communication is sent to residents as a courtesy on behalf of the Board of Directors, please be reminded that owners are ultimately responsible for their own personal safety and belongings. While increased vigilance on behalf of patrol may potentially deter crime, the police department is the appropriate point of contact should you encounter a crime in progress.

Curb appeal is important to homeowners because of the impact on property values and the pleasing appearance.  Yard work can be a very rewarding experience.  The key is not to let things get out of control, so please inspect your patio/balcony areas regularly and take the steps necessary to eliminate the weeds or dead plants.

Management continues to receive reports that residents are leaving their trash containers on the street for extended periods of time. Your trash bins must be stored within your enclosed garage. Please remove your trash bins and store them completely out of view within twelve (12) hours of trash collection.

Recent information was received from the Postal Regulatory Commission that may impact delivery time expectations, and we wanted to bring this to your attention. Starting October 1, 2021, the Postal Service will be changing the timelines to its’ first-class mail. Instead of a 1-3-day guarantee, they are moving to 1-5-day guarantee, with an estimate of 70% to remain in that 1-3-day window. Since this is how most BANKPAY (or as some banks call it Bill Pay) checks are sent to our lockbox for your HOA payments, this may impact many homeowners.  If you are concerned regarding delays, we are recommending that you consider moving up your BankPay or Bill pay date or switch to our resident portal payment method to avoid any unfortunate incidents.

You can read more about it here.